Safety Guidelines & Protocol

What are the current entry requirements? 

Entry requirements are changing rapidly making it challenging for us to provide consistent updates or predict what will be in effect at the time of your retreat. 

Here are two general resources you may find useful for your travels including current entry requirements:  Kayak and Sherpa.

In addition, please be sure to check directly with your airline. Most airlines will also be providing updates on their website about changes to entry requirements and if you do not find them it is important to contact your airline directly.

Please be sure to check periodically for new entry requirements that may come up to best prepare for your travel. Terms of entry are always subject to change and should be confirmed independently before traveling.

Is the U.S. requiring testing for re-entry to the country?

At this time the U.S. is NOT requiring testing for U.S. citizens, nationals, permanent residents, or travelers transiting via the U.S. 

What are CDC advisories?

Periodically the CDC will change its recommendation for traveling to certain countries. Please know that we take all information into account when monitoring all of our retreats, which include being advised by our medical advisory team. The CDC alerts are advisories and not government-mandated or regulatory. 

What happens if I test positive during the retreat?

The retreat center has protocols in place for situations such as this in accordance with the country’s health officials. If somebody tests positive at the end of the retreat, the center will work with the participant to create a plan of action for their quarantine. In some cases based on availability, they may be able to stay on-site or they may need to relocate to another location to complete the quarantine.

We highly encourage the purchase of travel insurance to help mitigate the costs of any healthcare, quarantine, and additional travel expenses that may occur during this scenario. Please check with the insurance company to confirm what is covered. 

Can I still purchase travel insurance?

Yes, participants can still purchase travel insurance to cover their trip investment. 

Click here to view information about our insurance partners and the policies they have available. 

The ‘Cancel For Any Reason’ optional add-on is available for purchase 14 - 21 days after making your initial deposit.

What if I need to change or cancel my flight? 

Along with travel insurance, True Nature recommends that participants be prepared for unexpected changes, such as flight cancellations or delays. Book flights with zero or low change fees when possible. 

Can I receive a refund if I cancel?

All registrations on and after March 1, 2023, are subject to our permanent Cancellation Policy should they choose to cancel their spot on the trip. If you have any questions at all please let us know.

Participants are encouraged to purchase travel insurance to protect their retreat investment.

What is True Nature’s Cancellation Policy?

The following Cancellation Policy allows True Nature Travels to comply with its contracts with vendors and in-country travel partners and covers the time and resources spent by True Nature Travels in preparing for and arranging a trip.

*Initial deposits and the $35 registration fee are non-refundable and non-transferable.

*50% of payments are refundable up to 90 days before a retreat excluding the initial deposit and the $35 registration fee.

*89 days prior to a retreat, tuition is non-refundable and non-transferable.

*Full tuition is refunded if the trip is canceled due to low enrollment. The $35 registration fee is not refundable.

*True Nature Travels is not responsible for any loss incurred due to currency conversion rates.

*Full tuition is refunded if the trip is canceled due to low enrollment.

*Refundable amounts do not include applied credits.

If you wish to cancel your spot on a trip you must submit your cancellation by email to info@truenaturetravels.com.